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El Polo Apart Hotel & Suites Lima, Lima

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From129US$ /night
Check-in
13Mar2025Select date
Check-out
14Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. La Encalada 1515 Surco, Lima, Peru, 33

El Polo Apart Hotel & Suites offers comfortable accommodations with a mix of modern and traditional Peruvian hospitality. Located in the district of Santiago de Surco, this hotel is strategically positioned next to the El Polo shopping center. It provides easy access to a variety of shops, restaurants, and cultural landmarks, including a notable archaeological and military museum established in the 1960s.

Location

Situated in an exclusive area of Lima, El Polo Apart Hotel & Suites offers easy access to vital transportation routes. It is approximately 15.5 miles from Jorge Chavez International Airport. The hotel is surrounded by banks, shopping centers, and popular dining spots, making it a convenient base for both leisure and business travelers.

Rooms

Accommodations at El Polo include a range of options from cozy one-ambience rooms to spacious two-floor penthouses. Many rooms come equipped with amenities such as a kitchenette, cable TV, WiFi, and air conditioning. Some rooms also offer features like whirlpool bathtubs, terraces, and a seating area for added comfort.

Eat & Drink

The on-site restaurant, Polo Bistro, features contemporary decor and offers a blend of international and Peruvian cuisine. Guests can enjoy a diverse menu tailored to satisfy various culinary preferences. The restaurant serves breakfast, lunch, and dinner, providing a convenient dining experience right on the premises.

Leisure & Business

The hotel includes multiple leisure facilities such as a gymnasium, sauna, and a solarium. For business travelers, El Polo provides well-equipped meeting rooms with advanced multimedia technology. The property also features additional services like laundry, an airport shuttle, and a business center to support corporate needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Deluxe Suite
Max:
2 persons
40 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Senior King Suite
Max:
1 person
40 m² 
Bed options:
1 Double bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Lima 1.3 mi
Airports
Jorge Chavez International (LIM) 15.4 mi
Metro stations
Estacion Angamos 2.2 mi
Estacion San Borja Sur 2.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • In-room sink

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • HBO available
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Av. La Encalada 1515 Surco, Lima, Peru, 33
Map view
Av. La Encalada 1515 Surco, Lima, Peru, 33
Nearby
Shopping Area
Centro Comercial El Polo
800 ft
Mall
Centro Comercial Tulipanes
800 ft
Restaurants
Osaka
800 ft
Av. El Polo # 660 Centro Comercial El Polo II
La Leche Cebicheria Peruana
500 ft
Calle Los Tulipanes 150 Santiago de Surco
Segundo Muelle
300 ft
1205 Av La Encalada
Sushi Ito
500 ft
El Polo 740 Centro Comercial El Polo
Fiamma
800 ft
El Polo Plaza - Av. El Polo 759-A
Starbucks
700 ft
Av. EL Polo 709
Polo Marino
1000 ft
Av. El Polo 605
Sarcletti
600 ft
Av. La Encalada 1737 By the USA embassy

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean
friendly staff
dining
location outdated
7.0/10
Very good
Rooms
8.2
Location
7.5
Service
7.2
Dining
5.3
Guest reviews
7.0/10
based on 10 reviews
8.6
8.6/10based on 86 reviews
David
United States of America, May  2024
7.6/10

The hotel offers very decent rooms and is located in a real interest area. The rooms were wide, well-furnished, and exceeded my expectations with all the essential services like TV, coffee, laundry, and nice furniture. However, being situated at the back of the hotel was a bit inconvenient at times.

Rooms
8.0
The rooms were very good, spacious, and well-equipped with all necessary amenities.
Service
7.0
The service was excellent with daily cleaning and responsive staff, but there was a small issue regarding breakfast inclusion that was a bit disappointing.
Location
9.0
The location was great, especially for business travelers due to its proximity to the US Embassy and nearby businesses. However, the main avenue location could be noisy at night.
Dining
6.0
The dining experience was okay but nothing exceptional. The selection was reasonable, and it was convenient that breakfast was included in the rate.
Facilities
8.0
The hotel facilities were satisfactory, offering all the necessary amenities for a comfortable stay.
Pat
United States of America, April  2024
6.6/10

Staying at the hotel was a mixed experience. The rooms were spacious with a sleeping area, sitting area, desk, and kitchen, providing good facilities. However, the luxury suite was not very large, but it was spacious enough. The service was friendly and responsive, although there was a mistake about the breakfast not being included. The location, while nice and in a pleasant neighborhood in Lima, is more suited for business near the US embassy than for tourists due to distance from attractions. The dining experience was average, with a reasonable selection in a commercial center. Overall, a decent stay with some drawbacks worth considering.

Rooms
8.0
The rooms were spacious with good facilities.
Service
7.0
The service was friendly and responsive.
Location
6.0
The location is nice but more suitable for business near the US embassy than for tourists.
Dining
5.0
The dining experience was average with a reasonable selection.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Bryan
United States of America, April  2024
6.8/10

Staying at this hotel was a mixed experience. The rooms, especially the junior guess room and the luxury suite situated on the back of the hotel, are incredible after cleaning. However, the service left something to be desired as the staff, though very nice, never smiled and forgot to leave the windows opened after cleaning. There was also a disappointing incident where they informed us that breakfast was not included, which was a shame. Despite these setbacks, the hotel does offer a range of services like room service and a paid shuttle service. The location, while great if you have business at the US embassy, might not be the best for other purposes. The dining experience varied, with some finding it far below expectations while others considered it okay.

Rooms
9.0
The rooms are incredible, especially after cleaning.
Service
7.0
The very nice staff, although not too smiley, offers various services like room service and a paid shuttle service.
Location
6.0
The hotel's location, while great if you have business at the US embassy, might not be the best for other purposes.
Dining
5.0
The dining experience may vary; some found it far below expectations while others considered it okay.
Facilities
7.0
The hotel offers satisfactory facilities overall.
Alex
United States of America, February  2024
7.2/10

I had a wonderful stay at the hotel. The rooms were spacious and equipped with a king-size bed, living room, kitchenette, and balcony, making it very comfortable. The cleaning service was exceptional, and there was even a safe provided for valuables. However, I found the hotel staff to be friendly but not as attentive as I would have liked.

Rooms
9.0
The rooms were spacious and included a mini kitchenette.
Service
7.0
The staff were friendly but not very attentive to the clients.
Location
8.0
The hotel's location in front of the US embassy and surrounded by various dining options made it very convenient for my trips.
Dining
5.0
The dining options were far below my expectations of a 5-star hotel.
Facilities
7.0
The facilities were satisfactory, but some improvements could be made.
Henry
United States of America, February  2024
6.6/10

I had a pleasant stay at this hotel with decent rooms and accommodating service. The location was convenient for my business at the US Embassy but not ideal for exploring other attractions in Lima. The dining options were basic, and the facilities met my needs. The value for money was reasonable overall.

Rooms
8.0
The rooms were in great condition and decent. However, they were noisy being farthest from the main road.
Service
7.0
The service was accommodating and exceeded my expectations, although they were not very attentive to the clients' preferences.
Location
6.0
The hotel's location was great for my business at the US Embassy, but it lacked attractions for other purposes.
Dining
5.0
The dining options were very basic at best, not meeting the standards I expected.
Facilities
7.0
The facilities provided were satisfactory for my stay.
Jane
United States of America, January  2024
6.6/10

The hotel has clean and spacious rooms, offering a quiet and relaxing stay with a wide selection of TV channels. However, the service can be rude at times. The location is convenient for business near the US Embassy but may not be ideal for tourists. The dining options are basic and repetitive. Overall, a comfortable stay with some room for improvement.

Rooms
8.0
The rooms had a long hallway leading to a main spacious area, including a sleeping area, sitting area, desk, and kitchen.
Service
6.0
The staff does a nice job cleaning daily, but some interactions can be off-putting.
Location
7.0
The hotel is great for those with business at the US Embassy or nearby, but not the best choice for tourists due to distance from attractions.
Dining
5.0
The dining experience is average with basic and somewhat repetitive options.
Facilities
7.0
The facilities offer essential services but may lack some variety.
John
United States of America, December  2023
7.2/10

I stayed at the hotel for a business trip near the US Embassy in Lima. The rooms were spacious enough, in great condition, with separate sleeping, sitting areas, desk, and kitchen. The staff was accommodating, even though there was a small hiccup with the breakfast not being included initially. The location was perfect for my needs, right in front of the Embassy and within walking distance to relevant offices. The dining options were basic at best. Overall, a mixed experience with some highlights and low points.

Rooms
8.0
The rooms were not very large but spacious enough and in great condition.
Service
7.0
The staff was accommodating despite a small issue with the breakfast not being included initially.
Location
9.0
The location was perfect for my trips with offices within walking distance, right in front of the US Embassy in a nice neighborhood.
Dining
5.0
The dining options were very basic at best.
Facilities
7.0
Facilities were undergoing some maintenance works but were overall satisfactory.
Kurt
United States of America, October  2023
7.0/10

The hotel offers well-stocked, clean rooms with a great kitchenette but has a nasty solid green carpet. The facilities are good overall.

Rooms
8.0
I found the rooms to be quiet, clean, and well-stocked. The wide selection of TV channels was a nice bonus. However, the solid green carpet was not very appealing.
Service
7.0
The service was kind and professional, and the daily cleaning was well done. However, there were some updates that needed to be completed.
Location
7.0
The hotel is located in a nice neighborhood of Lima, perfect for business trips with relevant offices within walking distance. It's great if you have business at the US Embassy across the street.
Dining
5.0
The dining options were basic and somewhat repetitive. Not the best for a 5-star hotel. The internet was usable but not super fast.
Facilities
8.0
The hotel had good facilities overall to enhance my stay.
Jerry
United States of America, August  2023
7.2/10

I found this hotel to be a great choice for its very clean and well-equipped rooms at a location of real interest, although situated at the back of the hotel. The staff was friendly and helpful, exceeding my expectations, albeit not always smiling. The location across from the American Embassy was perfect if you need to stay around Surco, with convenient access to nearby businesses and districts like 'Surco' and 'La Molina'. The dining experience at El Polo Bistro fell far below the expectations of a 5-star hotel, offering only basic and repetitive items. Despite this, the facilities were satisfactory, earning the hotel a few points.

Rooms
8.0
The rooms, after cleaning, are well-equipped and very clean. They are very decent ones, and the location is of real interest.
Service
8.0
The service by the staff was friendly and helpful, exceeding my expectations, although there were moments when they never smiled.
Location
8.0
The location is great if you need to stay around Surco, offering helpful staff and access to nearby businesses and districts like 'Surco' and 'La Molina'.
Dining
5.0
The dining at El Polo Bistro was far below my expectations of a 5-star hotel, with basic items and a repetitive menu.
Facilities
7.0
The facilities provided were satisfactory, contributing to a comfortable stay.
clean
dining
Brian
United States of America, July  2023
7.8/10

I found this hotel to be in an ideal location, directly across from the US Embassy in Lima, making it convenient for business travelers. The room was spacious and well-presented, offering a decent level of comfort. The service was pleasant and accommodating, with daily cleaning and helpful staff. However, the dining options were limited, and the hotel lacks certain facilities I expected. Overall, a good choice for those needing a base near the embassy.

Rooms
8.0
The luxury suite I stayed in was quite wide and very decently appointed.
Service
9.0
The staff are quite courteous and well presented, always ready to help with information and cleaning tasks.
Location
9.0
The hotel's location in Surco, Lima, is perfect for those with business in the area, right across from the US Embassy.
Dining
7.0
The on-premises restaurant had a reasonable selection, but I found the options somewhat limited.
Facilities
6.0
The facilities were lacking some amenities I expected, which was a bit disappointing.
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Rooms and Guests2 Guests, 1 Room